Shipping policy
Digital Delivery & Shipping Policy
Effective Date: May 31, 2026
Thank you for choosing AuraSonic. Because our store specializes exclusively in premium digital music tracks, loops, and audio assets, we do not ship physical products. There are zero shipping fees, zero tracking numbers, and zero physical delivery wait times.
⚡ INSTANT DIGITAL FULFILLMENT:
All purchases are fulfilled automatically. As soon as your payment transaction is authorized at checkout, your unique, high-quality audio files will be made available for immediate download on your screen and delivered directly to your inbox.
1. Delivery Methods & Process
We ensure your digital audio assets reach you instantly through two simultaneous delivery loops:
| Delivery Channel | How It Works |
|---|---|
| On-Screen Confirmation | Once payment is successfully processed, the checkout success page will refresh to display a direct, secure download link for your .WAV or .MP3 tracks. |
| Automated Email Delivery | A secure backup download link is instantly generated and sent to the email address you provided at checkout. This ensures you can access your files at any time. |
2. Download Limits & File Access
To prevent server abuse and unauthorized file distribution, each secure download link is configured with a generous allocation of download attempts. We highly recommend saving your files directly to a secure local drive, cloud storage, or external device immediately upon download. If you ever exhaust your download limit and lose access to your files due to hardware failure, simply contact us for a link reset.
3. What to Do If Your Files Are Delayed
While digital delivery takes less than 60 seconds, technical disruptions can occasionally occur. If you haven't received your files within 10 minutes, please perform the following checks:
- Check Spam/Junk Folders: Automated, link-heavy transactional emails are sometimes filtered aggressively by email providers (such as Gmail, Outlook, or Yahoo).
- Verify Payment Status: Ensure your card or account was fully processed and that the transaction didn't fail or get placed "on hold" by your banking network.
- Typo Verification: Double-check that you didn't accidentally misspell your email address during the fast checkout process.
4. Delivery Assistance & Support Desk
If your on-screen link doesn't load or your email confirmation goes missing, our fulfillment support desk will manually verify your transaction and push the master files directly to you:
- Support Desk Email: jonathangabriel.germain@outlook.com
- Resolution Window: Immediate manual link verification within 12–24 hours.